Operator: MissionBlueTech (Proprietorship of Mr. Fateh Khan)
Brand:CapsulePay
Email:MissionBlueTech@gmail.com
Address: Mumbai, India

Purpose

This Return & Refund Policy explains the conditions under which refunds are issued for transactions made through CapsulePay.

Refund Eligibility

Refunds are provided only in the following cases:

• Duplicate payment
• Failed or incomplete transaction
• Amount debited but not received by the merchant.

Non-Refundable Transactions

• Successful payments to pharmacies, hospitals, or healthcare partners.
• Wallet top-ups (unless payment failed)
• User errors such as incorrect number, incorrect merchant, or wrong amount.

Processing Time

• Refunds typically take 5–7 business days.
• Time may vary depending on banking partners and UPI settlement timelines.

Disputes

For transaction disputes, users must contact CapsulePay support within 48 hours at:
Email: MissionBlueTech@gmail.com

No Return of Services

CapsulePay processes digital transactions. We do not handle physical product returns. Any medical product/service return must be handled directly with the pharmacy or hospital.

Final Decision

MissionBlueTech reserves the right to approve or reject refund requests based on investigation results.

Contact Information

MissionBlueTech
Operator of CapsulePay
Mumbai, India
Email: support@capsulepay.in